WavePlus
Privacy Policy

1. Who We Are

• Company Name: Waveplus BV
• Short Name: Waveplus
• Company Registration No.: 1017.571.768
• Registered Address: Stationsstraat 129, bus 21, 1770 Liedekerke, Belgium
• VAT No.: BE1017.571.768
• Customer Service Email: team@waveplus.io

Data Protection Officer (DPO):

• Name: Arne Lievens
• Email: arne@waveplus.io
• Address: Stationsstraat 129, B21, 1770 Liedekerke, Belgium

2. Scope of This Policy

This Policy applies to all personal data collected through:

• Waveplus websites and apps
• User accounts and services
• Interactions with partners and events

By using Waveplus services, you agree to this Policy.

3. What Data We Collect

• Name, email address, social media profiles
• Account credentials
• Photos, videos, and other content you upload
• Fan messages, comments, or other text you provide
• IP address and geolocation data
• Marketing preferences
• Analytics and usage data

4. Why We Use Your Data

We process your personal data to:

• Create and manage your user account
• Allow you to upload, store, and share content
• Display your content on Waveplus platforms and partner channels
• Send you marketing communications if you consent
• Provide support and respond to your requests
• Comply with legal obligations
• Improve and protect our services

Legal bases under GDPR:

• Your consent (Art. 6(1)(a))
• Performance of a contract (Art. 6(1)(b))
• Compliance with legal obligations (Art. 6(1)(c))
• Legitimate interests (Art. 6(1)(f))

If we process sensitive data (e.g. biometric data in photos or videos), we do so only with your explicit consent (Art. 9(2)(a)).

5. How Long We Keep Your Data

• User account data: while your account is active, plus 2 years after closure
• Uploaded content: until you delete it, or your account is deleted, plus up to 2 years
• Marketing consents: until you withdraw consent or up to 3 years from your last activity
• Analytics data: anonymized within 12–24 months wherever possible

We may keep certain data longer where required for legal obligations or to establish, exercise, or defend legal claims.

6. Sharing Your Data

We may share your data with:

• Hosting and cloud service providers
• Marketing and analytics providers
• Sports clubs, federations, and event partners (if you choose to share publicly)
• Other trusted partners who help deliver our services

If we transfer data outside the EU, including to EMEA and Africa, we ensure GDPR safeguards such as Standard Contractual Clauses.

7. Your Rights

• Access your personal data
• Correct inaccuracies
• Request deletion of your data
• Restrict processing
• Object to certain processing
• Receive your data in a portable format

To exercise your rights, email us at team@waveplus.io.

8. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption
• Access controls
• Security monitoring

9. Children’s Data

Waveplus services are not intended for children under 16 unless consent from parents or legal guardians has been obtained. If we become aware that we’ve collected children’s data without proper consent, we will delete it promptly.

10. User-Generated Content

When you upload photos, videos, or other content, you confirm that:

• You have the right to share such content
• Individuals appearing in the content have provided necessary consent

You remain responsible for the legality of your uploaded content.

11. Changes to This Policy

We may update this Policy occasionally. Significant changes will be communicated to you.

Contact Us: